How Do I care for my Parasol?
To keep your parasol lasting for many years it needs to be properly cared for, this includes keeping it dry when in storage and protected from the rain. We included a complimentary bag for the care of the parasol once dry, use this to store the parasol when not in use.
Also, please be aware that a moderate to strong wind can blow it over, so it’s best to store safely under such weather conditions.
For free-standing use when not mounted in a table, you will need a base 45 kg+ weight base/stand. This will minimise the chance of the parasols being blown over, and potentially damage.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
These will generally be two types of products; 1) those made to order where custom/bespoke choices have been applied to products and 2) any products where they can only be sold new due to hygiene issues (for example underwear, earrings etc).
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
We source products extensively from India and Morocco, supporting local artisan manufacturing.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase, and this will be displayed at checkout prior to purchase.